Horas de trabajo
Full time
Ubicación
Cualquier lugar
Lugar de trabajo
Remoto
Tipo de contrato
Contrato indefinido
What is Cobre and what do we do?
Cobre is a corporate treasury and payments platform designed to elevate the way Latin American companies manage their finances. At Cobre, we build CFO-tech on top of owned payment rails in order to give real-time capabilities to domestic and cross border payments, empowering every peso that our clients move.
We are committed to eliminating friction between companies, their banking partners, their people and their money so that money movement becomes a growth driver, rather than a time-consuming task. In this pursuit, Cobre has grown to become a trusted provider of corporates and tech giants in the region, while building a profitable business that has grown 10x in the past 12 months.
What we are looking for
As the Integration Engineer Lead, you will play a key role in ensuring the successful integration of Cobre APIs for our clients. You will be responsible for overseeing the customer integration process, defining best practices, developing technical guides, and creating tools to enhance the integration experience. Additionally, you will
collaborate with cross-functional teams to streamline the onboarding process, support clients through certification, and continuously improve integration workflows.
This role requires strong technical expertise, problem-solving skills, and the ability to communicate complex API integrations effectively. You will also lead a team of Integration Engineers, ensuring they provide top-tier support and guidance to clients.
What would you be doing
Integration Strategy & Client Onboarding
Define and oversee the customer integration journey, ensuring a smooth experience from onboarding to go-live.
Work closely with the Solutions Team to align integration strategies with client needs.
Collaborate with Key Account Managers (KAMs) to gather client requirements and document detailed use cases before integration begins.
Conduct Integration Kickoff Sessions to align expectations and define integration roadmaps.
API Guidance
Provide technical guidance to clients on the correct use of Cobre APIs, ensuring they integrate efficiently and effectively.
Identify and document mandatory API requirements based on client use cases.
Lead follow-up sessions to address integration challenges, clarify API usage, and provide best practices.
Ensure clients understand API security, authentication, and data handling protocols.
Certification & Go-Live Readiness
Develop and maintain an integration certification checklist to ensure clients meet minimum requirements for a successful deployment.
Oversee and monitor client test cases and performance validation to confirm the integration functions as expected.
Address any technical or operational roadblocks before approving a client for go-live.
Documentation & Continuous Improvement
Develop comprehensive integration guides and technical documentation, covering common use cases and best practices.
Create self-service tools and resources to facilitate smooth API adoption.
Maintain detailed tracking of each client’s integration journey in project management frameworks, providing visibility into progress and potential challenges.
Document client feedback, gaps, and enhancement opportunities, sharing insights with the Product Team to improve API offerings.
Continuously refine internal processes to enhance integration efficiency.
What do you need
Technical Expertise: Strong understanding of RESTful APIs, authentication mechanisms (OAuth, API keys), and integration patterns.
Experience in API Integrations: Proven experience leading API integrations, ideally in fintech, payments, or SaaS platforms.
Client-Facing Skills: Ability to explain technical concepts to non-technical stakeholders and provide structured guidance.
Problem-Solving: Proactive approach to identifying integration issues and finding efficient solutions.
Documentation & Organization: Experience creating technical documentation, guides, and integration workflows.
Project Management: Ability to manage multiple integrations simultaneously and track progress using ClickUp or similar tools.
Leadership Skills: Experience mentoring or managing a team of integration engineers.
Preferred:
Experience in financial services, payments, or fintech.
Familiarity with tools like Postman, API Gateways, and webhooks.